Frequently Asked Questions
Which paperwork is needed for a physio session?
You need a written referral from your GP or medical specialist.
What can I expect during the first visit?
Please bring all relevant documents (doctor’s letters, X-rays, MRI scans, etc.) to your first appointment. My goal is to conduct a detailed initial assessment of joints, muscles, nerves, and organs in order to identify the cause of your symptoms and determine the most effective therapy strategy. After the assessment, clear and realistic treatment goals will be established together. During the first visit a treatment will be done to start the therapy process.
What is your cancellation policy?
If you cannot attend a scheduled appointment, please cancel minimally 24 hours in advance. Missed or not adequately cancelled appointments will be charged 100%. You can cancel appointments via WhatsApp.
Can I get my sessions reimbursed?
After completing a series of therapy sessions, you will receive an official invoice. You can submit the invoice to your health insurance company for reimbursement. The amount of the reimbursement will be depending on their regulations.
Can I book a session with you without a doctor’s referral?
The therapy services are available to everyone, even without a referral from your doctor. Unfortunately, no reimbursement is possible without referrals. Some private insurers might cover your costs. Please inform yourself about possible reimbursement options.